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MSA Repair Service

Expert repair and service solutions to protect your investment in safety equipment and instrumentation.

Contact MSA Service

MSA offers expert service solutions to protect your investment in safety equipment and instrumentation. Services are available on a wide range of MSA products including Self Contained Breathing Apparatus, Fixed Gas & Flame Detection Instruments, Portable Gas Detectors, Fall Arrest Products, Thermal Imaging Cameras, Fire Helmets, Communication Headsets as well as CBRNE Detectors. Services are available at MSA Factory Service Centers and on-site at your location.

Whether you need flow testing, calibration, preventative maintenance, startup/commissioning service, repair or certification contact MSA for your service needs. Many of our products have flat fee service options available so you know the price up front. Service agreements and extended warranties are also available for many products. When you use MSA for service you can be sure that only genuine MSA parts and test gases will be used and your product warranty will be preserved.

How to Request Service

MSA Service Center

To return a product for service at an MSA service center, you can fill the service request form and include it in the same parcel as the devices to be repaired or contact Customer Service. In case you decide to call, please have the information in the link below ready when calling.

Service Request Form

Note: All used items being returned for service must be cleaned, sanitized and/or decontaminated as necessary to minimize the possibility of MSA employee exposure to health hazards in handling such material. All applicable laws and regulations shall apply. MSA reserves the right to return unsanitary items unrepaired.

Field Service

To schedule a field service at your location you can contact our service department.

Schedule Field Service
MSA Service Center Offerings
Learn more about MSA's Service Centers, their capabilities and maintenance offerings.
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Important Resources

Warranty Coverage

When you use MSA for service you can be sure that only genuine MSA parts and test gases will be used and your product warranty will be preserved.

Combustion Analyzer Sensor Exchange Program

With Bacharach combustion and CO analyzers, there’s an alternative to factory service calibration.